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Strategy & Consultation

Discovery

Harnessing holistic insights for faster results and better outcomes from day one: embrace the power of discovery

Discovery forms the foundation upon which extraordinary projects are built. By embracing a discovery mindset, we acknowledge the centrality of understanding the diverse inputs that shape every project because the better we understand you, the more successful our solution will be. 

To construct a full and holistic picture of your unique requirements, we deploy a range of tried and tested services which are the key to unlocking the foundational information which illuminates the path to success: 

Audiences

Every digital solution, no matter how seemingly simple, must address multiple audiences. We begin by identifying these different groups, uncovering their needs, and documenting key insights that put them at the heart of solution creation. 

User Research 

Putting the customer at the heart of our work, our research dives deep into qualitative and quantitative data sources. Through various activities like interviews, data analysis, and custom surveys, we leave no stone unturned to build a picture of your customers and the challenges they face. 

Market Landscape 

Broader market context also represents a valuable source of insight. Activities like competitor reviews and industry benchmarking allow us to look beyond the customers experience of your brand and your own internal perspective, identifying opportunities and risks we can seek to address.   

 

User Testing 

Rapidly testing prototype solutions is crucial to ensuring their effectiveness. With cutting-edge tools, we gather feedback and insights from panel responders or your existing customer base. By identifying usability issues early on and continuously adapting, we drive increased engagement from day one, leaving a clear commercial impact. 

Business Analysis 

Business analysis helps us understand of how various parties interact with the systems managing your digital solutions. By identifying opportunities for improvement, we can help you enhance systems, processes and workflows – making your teams happier and more efficient. 

At Brandwidth, discovery is not merely a step in the process; it is a commitment to ongoing understanding. By embracing the power of discovery and its essential components, we enable enhanced agility, accelerate progress, and achieve remarkable outcomes. With confidence, expertise, and a dedication to uncovering the insights that matter, we are poised to embark on a transformative journey together. 

Discover the difference. Contact us today to unlock the full potential of understanding and create digital solutions that drive success. 

Strategic Ideation

We unlock the power of customer experiences in the digital realm through our specialised expertise in Strategic Ideation

User Experience & User Interface

We use data-driven personas and strategic insights to craft exceptional digital experiences

Ways of Working

Unlock exceptional results with our client-focused approach. Genuine partnerships, passion, and accelerated execution drive undeniable value for your organisation

Our services Strategy & Consultation

Our dedicated team dives deep, delivering relentless value and aligning digital solutions with your goals in a way that guarantees success

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Experience Design

Combining beautiful content with flawless execution to create memorable experiences

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Engineering & Technology

Harnessing the power of pioneering technology to execute tailor-made solutions

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Data Strategy, Analytics & Automation

Using data and insight to inform engaging customer journeys across multiple channels

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Content & Storytelling

Carefully crafted content that positions our partners as industry front-runners

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Digital Skills

Building the skills our partners need to maximise their digital impact

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