The goal of our ongoing partnership with Dow is simple: to create one unified digital experience across the customer journey.
By embedding our experts into Dow’s teams across the globe, we are helping the business to reimagine digital assets, platforms and processes to shift the culture and implement a new standard for B2B marketing with customer insight at the core.
We use qualitative and quantitative data to drive all strategic decisions; from immediate enhancements delivered for live environments, to long term roadmaps for growth.
Day-to-day deliverables include providing end-to-end CX design and implementation, leading rapid skills training for Dow brand leaders, and fast-tracking BAU tactical production requirements.
Our embedded consultants enhance Dow’s in-house teams, enabling us to respond on all their business needs, from strategic consultancy and digital up-skilling, to tactical production, asset creation and general platform management.
Since January 2020 we’ve achieved 4,044,575 likes and 28,754 comments on campaigns.
A two-tier support strategy to enable continuous tactical improvement alongside sustained strategic growth.
Get in touch to find out how we can support with all touchpoints of your customer journey.
Connected commerce that scales. We design, engineer, and enable seamless ecosystems that connect channels, people, and performance, and convert across every touchpoint.
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